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Our complete range of solutions falls into four distinct categories

Right Care, Right Place,
Right Time, Right Cost

Innovative. Strategic. Flexible.

Global Excel’s mission is to provide the Right Care, in the Right Place, at the Right Time, for the Right Cost, worldwide. Our innovative solutions direct your patients to the right type of care for their specific medical needs.

We’ve found that engaging with patients at a higher level leads to better cost outcomes. We consider past medical services, your member’s location and the time of day before discussing recommended options with them and guiding them to the right place.

We focus on avoiding costs before a member receives medical care, and then on discounting a smaller bill to arrive at the right cost.

Our clients continuously tell us that when their members receive professional assistance with a compassionate voice, they feel more valued, resulting in higher satisfaction, and greater loyalty.

Global Excel has established extensive provider networks and contracts in the most popular vacation destinations in the U.S., allowing us to offer our clients the best savings available in these areas

We understand that, in emergency situations, time is of the essence, and our highly trained and empathetic staff are ready to provide assistance at any time, 24 / 7 /365, including offering directions to preferred providers at a moment’s notice.

Global Excel is also experienced in coordinating transfers from the Caribbean to the U.S., in cases where appropriate care is not available locally.  Our experienced agents understand how to make this often complicated process as simple and efficient as possible for our clients.

Additionally, our specialized large-loss claim product, GEMClinical TM , is uniquely designed to provide extra support in the event of catastrophic claims.

For more details on our service offerings for Emergency Travel claims, contact us.

International expats and students want to feel like they’re at home in the U.S., and we believe that easy and efficient access to quality health care is a critical component to this.

As a result, we tailor our programs to bring easy, efficient access to your members.

Global Excel employs a dedicated team of contract and network managers who work to build networks based on client demographics and utilization patterns customized to your members’ needs. What’s more, we provide access to pharmacy, dental, and vision networks in all 50 states.

Global Excel’s assistance and case management services are second to none. Your members have access to our highly trained and empathetic team whenever they need it. We closely monitor treatment to ensure your members receive the best care for their condition, and in line with their policy benefits. Your member and his / her family are kept informed at all times by our experienced case coordinators and nurse care managers.

 When it comes to major medical insurance (also called destination medicine, catastrophic claims, or critical illness insurance), offering policyholders high-quality service is of the utmost importance.

You require access to an array of customizable services to truly set yourself apart from your competitors.

At Global Excel, we’ve developed a major medical solution that offers you the information and support you want to effectively manage your destination or critical illness cases. We encourage you to personalize this service to fit your needs. Our account management team is highly experienced at handling exceptional and sometimes delicate circumstances and requests. Rest assured; your policyholders always receive customer service of the highest quality.

Our account management team is experienced at handling exceptional and sometimes delicate circumstances and requests. Clients can rest assured that their policyholders always receive customer service that is of the highest quality.

We offer:

  • Industry-leading knowledge of the American medical system
  • Access to HMOs and over 150 PPO networks
  • The possibility of direct contracting with providers and information about provider alternatives
  • Bill audits and comparison of results
  • A dedicated account management team, experienced in handling exceptional circumstances
  • Access to the information you need, when you need it
  • For additional information, contact us
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