The red-carpet solution for your select members, including:

• Unique, premium healthcare concierge services; providing personalized, 1stclass medical treatment, expertise and service, anywhere in the world
• Designed to accommodate everything from routine check-ups to elective surgery, ensuring the best care is offered every step of the way
• A seamless experience where every detail is proactively arranged to fit each member’s expectations and preferences
• Members can select a provider from our Excellence Centers and receive dedicated, personalized accompaniment for a VIP experience encompassing financial and administrative arrangements

Global Excel is there when you travel for work or study

Global Excel has designed a range of solutions to provide the best assistance available for your expat and international student members – for over 20 years our clients have trusted us to deliver:

• Medical assistance; through our extensive network of healthcare professionals, including GP’s, dentists, specialists, pharmacies, and more;
• Legal and advisory support;
• Reporting; access through our member website to instant updates on everything from inoculations and common diseases to visa requirements and security warnings.

Service that starts before each trip

Global Excel Latin America offers a complete range of medical and travel solutions for Latin American tourists, anywhere in the world. Our contact centers employ fully experienced medical professionals 24/7/365 to assist travelers with questions or needs before and during their travels:

• Pre-travel advice on vaccination, security, etc.
• Medical assistance in case of an accident or a sudden illness
• Alternative arrangements in the event of a flight delay or cancellation
• Assistance with luggage loss or damage
• Emergency evacuation and repatriation
• Aid in the case of document loss or theft

When you need expertise in complex medical case management

Global Excel Latin America is recognized as the market leader in managing major medical services for Latin American insureds accessing international healthcare. Our unparalleled expertise in complex case and policy management ensures extraordinary care and compassionate assistance for high-needs cases. All strategies are customized and case-specific so insurers receive the best care, at the right time, in the right place at the right cost.

Customized solutions for the Mexican market

If you require “on the ground” assistance, our experienced team will act as your local agent, helping you select the best medical facility for your patient by:

• Providing medical translations or interpretations
  Organizing a visit from a physician at your client’s location
• Arranging an outpatient or specialist appointment
  Obtaining medical reports, cost updates and invoices
• Liaising with state / public hospitals
• Providing pre-treatment quotes
• Giving you feedback about clinics or hospitals in our regions
• Securing non-emergency transport

Support from local team members combined with an extensive domestic health care network, in-depth knowledge of local business practices, best in market reporting and insightful analytics – this is the Global Excel Mexico difference.

Where effective cost management begins

Global Excel’s unique Directional Care program offers a distinctive experience featuring:

• State-of-the-art care options presented by professional, multilingual experts
• Worldwide non-emergency health and travel solutions
• Various medical care options
  Accelerated services and streamlined processes
• Simple, cashless payments

Support from local team members combined with an extensive domestic health care network, in-depth knowledge of local business practices, best in market reporting and insightful analytics – this is the Global Excel Mexico difference.