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Where We're Located

Our locations

Sherbrooke, Canada

Montreal, Canada

Windsor, Canada

Mexico, Mx

Miami, U.S.A

United Kingdom

Spain

Greece

Mauritius

Jakarta, Indonesia

Syndey, Australia

Global Presence

With offices in North America, LATAM, Europe, and Asia-Pacific, we’re positioned to serve your members worldwide. 

Americas

73 Queen Street
Sherbrooke, Quebec, Canada
J1M 0C9

Phone: +1 819 566 8833
Toll Free: +1 800 465 8602
Fax: +1 819 566 8447

777 Brickell Avenue
Suite 410
Miami, Florida 33131

Phone: +1 305 530 8600
Toll Free: +1 800 250 3271
Fax: +1 305 530 0766

Europe

Head Office +44 (1)865 400 007 [email protected]
Operations
+30 (2)661 041 154

Please Call:

Phone: +1 819 566 9408
Toll Free: +1 877 881 7412

Latam

Av. Insurgentes Sur 863
Piso 6, Oficina 2
Del. Benito Juárez,
Ciudad de México
Colonia Nápoles
México DF CP 03810

TOLL FREE in Mexico:
+1-800-681-1592

TOLL FREE from outside Mexico:
+1-786-515-0467

FAX: 011 52 55 1084 7484

Asia-Pacific

AD Premier Building, 16th Floor
Jl. TB. Simatupang No.5
Ragunan, Pasar Minggu
Jakarta 12550

Phone: +62 21 5084 5400
[email protected]

 

Hospital Express Discharge Contact

Customer Care Center
Phone: +62 21 5084 5432
[email protected]

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Global Excel Management Inc.

Location: Sherbrooke, Quebec, Canada

As our Head Office, our Sherbrooke location handles incoming calls, manages claims and negotiations, provides assistance and cost containment services, develops strategies, and shoulders anything else necessary to support our local and worldwide Global Excel Family! 

Global Excel Management Inc.

Location: Montreal, Quebec, Canada

Our Montreal office currently functions as an Assistance Call Center, supporting our Head Office in Sherbrooke with incoming Assistance Calls from around the world, 24/7/365.   Future plans for our Montreal Office also include diversifying services to offer well-rounded support wherever it may be needed.
Windsor, Ontario

Active Care Management

Location: Windsor, Ontario, Canada

ACM is a global leader in medical & non-medical assistance, case & claims management, network & facilitation, and re-pricing. ACM provides expertise in the management and administration of all aspects of health insurance and travel insurance programs worldwide.

Global Excel Latam

Location: Mexico City, Mexico

Global Excel strives to be Latin America’s preferred independent Third-Party Administrator for international payers through continuous innovation and constant improvement. Our local teams combine local market knowledge with Global Excel’s expertise in healthcare systems around the globe to offer unique customized care solutions for individuals residing or traveling within Latin America.

Miami, Florida

Global Excel LATAM

Location: Miami, Florida

Global Excel strives to be Latin America’s preferred independent Third-Party Administrator for international payers through continuous innovation and constant improvement. Our local teams combine local market knowledge with Global Excel’s expertise in healthcare systems around the globe to offer unique customized care solutions for individuals residing or traveling within Latin America.

Global Excel Europe

Location: United Kingdom

Global Excel Europe works with insurance companies and assistance companies worldwide to reduce the costs of their inpatient and outpatient claims throughout Europe and the Caribbean. Our teams of local experts and medical professionals provide personalised solutions for each of the clients we support.

Global Excel Europe

Location: Spain

Global Excel Europe works with insurance companies and assistance companies worldwide to reduce the costs of their inpatient and outpatient claims throughout Europe and the Caribbean. Our teams of local experts and medical professionals provide personalised solutions for each of the clients we support.

Global Excel Europe

Location: Greece

Global Excel Europe works with insurance companies and assistance companies worldwide to reduce the costs of their inpatient and outpatient claims throughout Europe and the Caribbean. Our teams of local experts and medical professionals provide personalised solutions for each of the clients we support.

Global Excel Europe

Location: Mauritius

Our Mauritius office handles international member & client calls and claims management in multiple languages. Complementing the European workday, our Mauritius office supports telemedicine and prescriptions through TravelAID, and cashless outpatient services through FastTrack, across Europe.

Global Excel Indonesia

Location: Jakarta, Indonesia

Global Excel in Indonesia is a third-party administration (TPA) company with more than 20 years’ experience in the Indonesian healthcare market. We partner with our clients to deliver comprehensive claims management, related medical expertise and assistance.

Flightcare Global

Location: Sydney, Australia

Flightcare Global was established to provide the Aviation Industry with new technology driven solutions to allow passengers and crew to benefit from highly effective and efficient medical support at every stage of travel, anywhere in the world.