We are Global Excel

A full-service cost containment, claims management and medical assistance company offering a complete range of services to international, Canadian and U.S. domestic clients.

With over 1,800+ corporate clients located in more than 90 countries around the world, Global Excel manages approximately 420,000 inpatient, outpatient, and non-medical cases and files per year, and process over $1.95 billion in claims annually. 

Global Excel is one of the largest independent assistance and cost containment companies specializing in the U.S. market. As a global company, we cultivate trustworthy long-term business relationships above short-term profit opportunities. We strive to fully understand your specific needs so we can tailor our solutions to your challenges, help you increase your efficiency, and improve your bottom line. 

Key
Facts

A 12 Month Snapshot

1280 +
employees in 9 countries
1780 +

clients in 90 countries

$ 1.8 B
in billed charges PROCESSED (USD)
720 K
bills PROCESSED
2.4 .0M
calls HANDLED
363 K
Inpatient, outpatient and non-medical CLAIMS MANAGED
155
Countries & territories for claims management
0
LANGUAGES for 24/7/365 assistance
1.1 M
PROVIDERS worldwide
WORLDWIDE directional care & assistance solutions for people travelling or living away from their home

Our Clients

Global Excel is a privately owned company that services a wide range of clients, including insurers, reinsurers, assistance providers, and third party administrators.

Through these types of clients, we provide services to travellers (leisure and corporate), expatriates, students, major medical / critical care patients and U.S. domestic clients (including private health care, worker’s compensation and occupational health).

Our clients come from many different countries and cultures, so we realize the importance of developing true business relationships with them. It’s why we view all of our business relationships from a long-term perspective, as opposed to seeing them as short-term profit centres. Our goal is always to better understand our clients’ needs and problems, so that we can help them to increase efficiency and improve their bottom lines.

Our Core Values

Commitment to people      Result driven      Customer Services      Innovation      Integrity      

Customer Services      Innovation      Integrity      Commitment to people      Result driven      

Customer Services      Innovation      Integrity      Commitment to people      Result driven