Strengthening Our Commitment to First-Class Customer Experience in Canada

As a leading provider of services to many well-known travel insurance programs in Canada, Global Excel is proud to be growing our leadership team to better serve our valued partners and clients. Over the past two years, our Canadian client base has grown significantly. This success is a testament to the dedication of our team, who have worked tirelessly to onboard new clients while continuing to deepen our existing relationships. 

To support this growth and ensure we remain at the forefront of the industry, we are thrilled to announce two key leadership updates that reinforce our commitment to delivering First-Class Customer Experience—a top priority for our Canadian region. 

Dominique Bastien, who has been instrumental in driving growth and client satisfaction as Vice President, Strategic Partnerships – North America, will continue to lead with vision and excellence. 

We are also very pleased to welcome Sarah Hume to Global Excel as Vice President, Strategic Partnerships – National Accounts, effective March 24th. With over 25 years of experience in travel insurance and assistance, Sarah brings a wealth of knowledge in strategic partnerships, client experience, and product innovation. Her leadership will be key as we build on our momentum and bring even greater value to our clients. 

These appointments reflect our ongoing investment in our Canadian operations, as we continue to strengthen service delivery, support growth, and create long-term value for our clients and partners.

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