{"id":13493,"date":"2023-08-09T08:53:04","date_gmt":"2023-08-09T12:53:04","guid":{"rendered":"https:\/\/brand.switch.makemagik.com\/procedure-de-plainte-au-royaume-uni\/"},"modified":"2024-05-14T16:40:30","modified_gmt":"2024-05-14T20:40:30","slug":"procedure-de-plainte-au-royaume-uni","status":"publish","type":"page","link":"https:\/\/globalexcel.com\/fr\/procedure-de-plainte-au-royaume-uni\/","title":{"rendered":"Proc\u00e9dure de plainte au Royaume-Uni"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13493\" class=\"elementor elementor-13493 elementor-8355\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa8615f hero-height e-flex e-con-boxed e-con e-parent\" data-id=\"fa8615f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-240f0fd e-flex e-con-boxed e-con e-parent\" data-id=\"240f0fd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab7c7bc elementor-widget__width-inherit elementor-widget elementor-widget-global elementor-global-13862 elementor-global-1930 elementor-widget-breadcrumbs\" data-id=\"ab7c7bc\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/globalexcel.com\/\">Accueil<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00753ea elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"00753ea\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Proc\u00e9dure de r\u00e9clamation pour les clients bas\u00e9s au Royaume-Uni<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-425b08a e-con-full e-flex e-con e-child\" data-id=\"425b08a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70110ed elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"70110ed\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Nous repr\u00e9sentons de nombreux assureurs diff\u00e9rents. Vous trouverez donc la proc\u00e9dure de r\u00e9clamation qui vous concerne dans le libell\u00e9 de votre police et sur le site web associ\u00e9.<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8c35c1 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f8c35c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si votre plainte porte sur le service que nous avons fourni, elle fera l&rsquo;objet d&rsquo;une enqu\u00eate ind\u00e9pendante de la part de votre assureur et nous lui fournirons toutes les informations qu&rsquo;il demandera.<\/p>\n<p>Veuillez noter que la l\u00e9gislation britannique pr\u00e9voit un d\u00e9lai de 8 semaines pour l&rsquo;examen d&rsquo;une plainte. Si ce d\u00e9lai est d\u00e9pass\u00e9 ou si vous avez re\u00e7u une r\u00e9ponse finale que vous n&rsquo;acceptez pas, vous pouvez soumettre votre plainte au Financial Ombudsman Service (service de m\u00e9diation financi\u00e8re) par l&rsquo;une des m\u00e9thodes suivantes :<\/p>\n<ul>\n<li>Par t\u00e9l\u00e9phone au <strong>0300 123 9123<\/strong> (tarif national) ou au <strong>0800 023 4567<\/strong>(gratuit pour les t\u00e9l\u00e9phones fixes)<\/li>\n<li>Par courrier \u00e9lectronique : <a href=\"mailto:complaint.info@financial-ombudsman.org.uk\">complaint.info@financial-ombudsman.org.uk<\/a><\/li>\n<li>En ligne via le site web <a href=\"https:\/\/www.financial-ombudsman.org.uk\" target=\"_blank\" rel=\"noopener\">: https:\/\/www.financial-ombudsman.org.uk<\/a><\/li>\n<li>Par courrier : Financial Ombudsman Service, Exchange Tower, London E14 9SR<\/li>\n<\/ul>\n<p>Vous pouvez les contacter pour obtenir des conseils \u00e0 tout moment : le service qu&rsquo;ils fournissent est gratuit et impartial et le fait de les contacter \u00e0 n&rsquo;importe quel stade de votre plainte n&rsquo;affectera pas vos droits l\u00e9gaux.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Proc\u00e9dure de r\u00e9clamation pour les clients bas\u00e9s au Royaume-Uni Nous repr\u00e9sentons de nombreux assureurs diff\u00e9rents. Vous trouverez donc la proc\u00e9dure de r\u00e9clamation qui vous concerne dans le libell\u00e9 de votre police et sur le site web associ\u00e9. Si votre plainte porte sur le service que nous avons fourni, elle fera l&rsquo;objet d&rsquo;une enqu\u00eate ind\u00e9pendante de [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-13493","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Proc\u00e9dure de plainte au Royaume-Uni - Global Excel Management Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/globalexcel.com\/uk-complaint-process\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Proc\u00e9dure de plainte au Royaume-Uni - Global Excel Management Inc.\" \/>\n<meta property=\"og:description\" content=\"Proc\u00e9dure de r\u00e9clamation pour les clients bas\u00e9s au Royaume-Uni Nous repr\u00e9sentons de nombreux assureurs diff\u00e9rents. 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