{"id":13445,"date":"2023-08-24T13:49:58","date_gmt":"2023-08-24T17:49:58","guid":{"rendered":"https:\/\/brand.switch.makemagik.com\/administration-des-sinistres\/"},"modified":"2024-06-06T16:31:07","modified_gmt":"2024-06-06T20:31:07","slug":"administration-des-sinistres","status":"publish","type":"page","link":"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/","title":{"rendered":"Administration des r\u00e9clamations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13445\" class=\"elementor elementor-13445 elementor-10006\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2090d07 hero-height e-flex e-con-boxed e-con e-parent\" data-id=\"2090d07\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80313c1 e-flex e-con-boxed e-con e-parent\" data-id=\"80313c1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65b3fb0 elementor-widget__width-inherit elementor-widget elementor-widget-global elementor-global-13862 elementor-global-1930 elementor-widget-breadcrumbs\" data-id=\"65b3fb0\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/globalexcel.com\/\">Accueil<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac8d818 e-con-full elementor-hidden-mobile elementor-hidden-tablet e-flex elementor-invisible e-con e-child\" data-id=\"ac8d818\" data-element_type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:200,&quot;sticky_effects_offset&quot;:30,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd606ad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bd606ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Portefeuille de produits de gestion des sinistres :<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c9cdb7 elementor-nav-menu__align-start elementor-nav-menu--dropdown-none elementor-widget__width-initial elementor-widget elementor-widget-nav-menu\" data-id=\"1c9cdb7\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i aria-hidden=\\&quot;true\\&quot; class=\\&quot;\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-1c9cdb7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14385\"><a href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/#reporting\" class=\"elementor-item elementor-item-anchor\">Production de rapports<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14386\"><a href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/#online-Portal\" class=\"elementor-item elementor-item-anchor\">Portail en ligne<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14387\"><a href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/#edi\" class=\"elementor-item elementor-item-anchor\">Interface de donn\u00e9es \u00e9lectroniques (EDI)<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14388\"><a href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/#qa\" class=\"elementor-item elementor-item-anchor\">Assurance qualit\u00e9<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1c9cdb7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14385\"><a href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/#reporting\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Production de rapports<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14386\"><a href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/#online-Portal\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Portail en ligne<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14387\"><a href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/#edi\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Interface de donn\u00e9es \u00e9lectroniques (EDI)<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14388\"><a href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/#qa\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Assurance qualit\u00e9<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8978336 e-con-full e-flex e-con e-child\" data-id=\"8978336\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-490ee78 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"490ee78\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Une \u00e9quipe d\u2019administration des r\u00e9clamations sur laquelle vous pouvez compter <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e3aa88 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1e3aa88\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Expertise et exp\u00e9rience combin\u00e9es<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a37c2a elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7a37c2a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Global Excel traite plus de<strong> 200 000 factures par an<\/strong>. Nous apportons \u00e9galement notre expertise en mati\u00e8re d&rsquo;\u00e9valuation de r\u00e9gimes complexes afin d&rsquo;assurer une application rapide et pr\u00e9cise des prestations dans le respect des limites et de l&rsquo;intention de la police. En fait, Global Excel a \u00e9t\u00e9 cr\u00e9\u00e9 \u00e0 l&rsquo;origine pour r\u00e9pondre aux besoins d<strong><em>&lsquo;etfs <\/em><\/strong>&#8211; notre entreprise principale \u00e0 l&rsquo;\u00e9poque et l&rsquo;un des plus importants fournisseurs de produits d&rsquo;assurance voyage au Canada. En d&rsquo;autres termes, l&rsquo;importance d&rsquo;une bonne gestion des r\u00e9clamations est ancr\u00e9e dans nos processus depuis le premier jour.<\/p><p>Chez Global Excel, nos clients peuvent toujours compter sur nous pour rendre des d\u00e9cisions judicieuses et satisfaire pleinement les attentes \u00e9lev\u00e9es de leurs souscripteurs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ee4104 elementor-widget elementor-widget-heading\" data-id=\"0ee4104\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Le processus de gestion des r\u00e9clamations comprend :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9854423 e-con-full e-flex e-con e-child\" data-id=\"9854423\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-88cf58e e-con-full e-flex e-con e-child\" data-id=\"88cf58e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e33ba8 elementor-widget elementor-widget-heading\" data-id=\"8e33ba8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">01<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dda4048 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"dda4048\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Notification et ouverture de la r\u00e9clamation<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7894a69 e-con-full e-flex e-con e-child\" data-id=\"7894a69\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90e1f90 elementor-widget elementor-widget-heading\" data-id=\"90e1f90\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">02<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8d37f8 elementor-widget elementor-widget-heading\" data-id=\"e8d37f8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">R\u00e9ception des factures<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e62f64f e-con-full e-flex e-con e-child\" data-id=\"e62f64f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a102dac elementor-widget elementor-widget-heading\" data-id=\"a102dac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">03<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60fe7ee elementor-widget elementor-widget-heading\" data-id=\"60fe7ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Num\u00e9risation<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45cf318 e-con-full e-flex e-con e-child\" data-id=\"45cf318\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b7aad8 elementor-widget elementor-widget-heading\" data-id=\"6b7aad8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">04<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7a81c elementor-widget elementor-widget-heading\" data-id=\"2b7a81c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Saisie de donn\u00e9es<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d881882 e-con-full e-flex e-con e-child\" data-id=\"d881882\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8802f42 elementor-widget elementor-widget-heading\" data-id=\"8802f42\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">05<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87e4988 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"87e4988\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Triage<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-570411d e-con-full e-flex e-con e-child\" data-id=\"570411d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2258c6f elementor-widget elementor-widget-heading\" data-id=\"2258c6f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">06<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8847d33 elementor-widget elementor-widget-heading\" data-id=\"8847d33\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\u00c9valuation<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2bcb45 e-con-full e-flex e-con e-child\" data-id=\"b2bcb45\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-923bc2f elementor-widget elementor-widget-heading\" data-id=\"923bc2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">07<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24c6fa2 elementor-widget elementor-widget-heading\" data-id=\"24c6fa2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Paiement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fe35ac e-con-full e-flex e-con e-child\" data-id=\"8fe35ac\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ca83a7 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"8ca83a7\" data-element_type=\"container\" id=\"reporting\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e155afd elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e155afd\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Production de rapports<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-280357e elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"280357e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #94b1c3;\">Nos rapports sont sup\u00e9rieurs \u2013 ce n\u2019est pas pour nous vanter, c\u2019est ce qu\u2019on nous a dit \u00e0 maintes reprises.<\/span><\/h3><p>Nos clients commerciaux ont acc\u00e8s \u00e0 toute l\u2019information pertinente, et nous les tenons au courant du rendement du programme. L\u2019information que nous g\u00e9n\u00e9rons pour nos clients vise \u00e0 les aider \u00e0 faire des choix \u00e9clair\u00e9s qui peuvent d\u00e9couler en de meilleurs r\u00e9sultats d\u2019affaires \u00e0 l&rsquo;avenir.<\/p><p>Nos rapports comprennent :<\/p><ul><li>Un acc\u00e8s aux rapports financiers et aux statistiques mensuels via notre portail s\u00e9curis\u00e9<\/li><li>Une comparaison des tendances et une analyse des r\u00e9clamations<\/li><li>Des rapports personnalis\u00e9s pour r\u00e9pondre aux besoins de nos clients<\/li><li>Un acc\u00e8s en ligne jour et nuit, 7 jours par semaine \u00e0 l\u2019information essentielle sur les r\u00e9clamations par notre portail en ligne s\u00e9curis\u00e9 convivial<\/li><li>Un compte qui est propre \u00e0 chaque client<\/li><li>Un soutien de haut niveau en mati\u00e8re de processus et d&rsquo;analyse<\/li><\/ul><p>En plus de ces rapports, nous mettons \u00e0 la disposition de chaque client un gestionnaire de compte d\u00e9vou\u00e9 qui est en mesure d\u2019offrir un niveau \u00e9lev\u00e9 de soutien \u00e0 l\u2019\u00e9gard des processus et des analyses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b2f57d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"7b2f57d\" data-element_type=\"container\" id=\"online-Portal\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df5c69e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"df5c69e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Portail en ligne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78347f3 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"78347f3\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Notre portail en ligne exhaustif et s\u00e9curis\u00e9, en temps r\u00e9el, permet \u00e0 nos clients d\u2019obtenir le statut de leurs r\u00e9clamations respectives lorsqu\u2019ils en ont besoin.<\/h3><p>Nous croyons que cet outil est d\u2019une grande valeur pour nos clients et qu\u2019il repr\u00e9sente un moyen rapide et efficace d\u2019obtenir de la r\u00e9troaction pour ceux qui souhaitent surveiller de pr\u00e8s la progression de leurs r\u00e9clamations.<\/p><p><strong>Notre portail hautement s\u00e9curis\u00e9 comprend :<\/strong><\/p><ul><li>Des capacit\u00e9s \u00e9tendues de recherche de r\u00e9clamation (avec notes de dossier et historique des r\u00e9serves)<\/li><li>Une bo\u00eete \u00e0 documents permettant un acc\u00e8s s\u00e9curis\u00e9 aux rapports d\u2019\u00e9pargne (rapports de performance), aux rapports sur les ch\u00e8ques \u00e9mis, aux rapports sur les r\u00e9serves, aux rapports sur les pertes importantes, etc.<\/li><li>Un site FTP pour assurer le transfert s\u00e9curis\u00e9 de documents<\/li><li>La possibilit\u00e9 de soumettre une r\u00e9clamation en ligne<\/li><li>Une interface de communication<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f380b9 elementor-widget elementor-widget-button\" data-id=\"8f380b9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/onlineclaims.globalexcel.ca\/Login.aspx?language=EN\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Acc\u00e9der au portail en ligne<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a68f276 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"a68f276\" data-element_type=\"container\" id=\"edi\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-757a89d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"757a89d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interface de donn\u00e9es \u00e9lectroniques (EDI)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bc4c27 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"9bc4c27\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tGlobal Excel dispose actuellement d\u2019une interface de donn\u00e9es \u00e9lectroniques souple qui permet aux clients et aux fournisseurs d\u2019envoyer et de recevoir des r\u00e9clamations et des donn\u00e9es comptables par voie \u00e9lectronique selon le format ASC X12N 837, lequel supporte les deux normes 4010 et 5010.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bcbb31f e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"bcbb31f\" data-element_type=\"container\" id=\"qa\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2ac1c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0a2ac1c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Assurance qualit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-340a4f4 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"340a4f4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Nous travaillons dans une industrie o\u00f9 l\u2019exactitude est essentielle \u2013 celle o\u00f9 les petits probl\u00e8mes peuvent devenir de graves probl\u00e8mes tr\u00e8s rapidement.<\/h3><p>Comme nos clients, nous consid\u00e9rons cela comme une priorit\u00e9 absolue afin de garantir que cela n\u2019arrive pas. En cons\u00e9quence, nous travaillons en \u00e9troite collaboration avec nos clients pour d\u00e9celer les probl\u00e8mes potentiels d\u00e8s le d\u00e9but et les corriger \u00e0 la source.<\/p><p>Dans le cadre de notre engagement \u00e0 satisfaire tous les besoins de nos clients, nous travaillons avec les souscripteurs afin de maintenir des registres de plaintes mineures et des registres de plaintes majeures. Nous suivons \u00e9galement le protocole en fournissant dans des lettres de couvertures d\u00e9finitives, toute les informations relatives aux demandeurs dans les lettres finales de couverture.<\/p><p>De plus, notre \u00e9quipe d\u2019assurance qualit\u00e9 surveille sans cesse les processus et recommande r\u00e9guli\u00e8rement des am\u00e9liorations pour s\u2019assurer que nos clients re\u00e7oivent toujours la plus haute qualit\u00e9 de service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Portefeuille de produits de gestion des sinistres : Une \u00e9quipe d\u2019administration des r\u00e9clamations sur laquelle vous pouvez compter Expertise et exp\u00e9rience combin\u00e9es Global Excel traite plus de 200 000 factures par an. Nous apportons \u00e9galement notre expertise en mati\u00e8re d&rsquo;\u00e9valuation de r\u00e9gimes complexes afin d&rsquo;assurer une application rapide et pr\u00e9cise des prestations dans le respect [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":13153,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-13445","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Administration des r\u00e9clamations - Global Excel Management Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/globalexcel.com\/fr\/administration-des-sinistres\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Administration des r\u00e9clamations - Global Excel Management Inc.\" \/>\n<meta property=\"og:description\" content=\"Portefeuille de produits de gestion des sinistres : Une \u00e9quipe d\u2019administration des r\u00e9clamations sur laquelle vous pouvez compter Expertise et exp\u00e9rience combin\u00e9es Global Excel traite plus de 200 000 factures par an. 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